Archive for the ‘General’ Category
We don’t sell shoes
Few minutes ago I was watching an interview where Jason Nazar, co-founder and CEO of Docstoc.com acting as a host, was helping Brian Lee, LegalZoon co-founder, to promote his legal services company and a new venture called ShoeDazzle.
As a side note, Brian Lee looks a very nice person. You can watch the interview here: http://blog.legalzoom.com/small-business-tips/entrepreneur-interview-with-brian-lee-legalzoom-co-founder/
His new company sells shoes! It is not a website offering legal prepaid plans, compliance services or Real Estate Closings, but shoes! LZ says they put the law on your side and now, they want to put fashion too!
It’s funny, and I immediately had the idea of making some fun of this situation by writing this post.
The reason is simple: Every day, a 30% of the phone calls we receive from potential customers have something in common: a question: “how do you guys compare with LegalZoom”?. This question is so common that we are waiting to receive it and, of course, we are happy when it happens because it gives us an unique opportunity to establish a difference.
ActiveFilings is different from LegalZoon in many ways. Not only the price -we charge $69 for what they price at $139, or we get a Tax ID (EIN) for $49.00 when they do it for $79.00 and so on- but the services we include are more valuable.
For instance, our customer service and support have become legendary. After 9 years, our customers’ satisfaction rate is the highest in the market. Not because we just say it, but since we allow our customers to rate our services and this action is administered by an independent third party – RatePoint- we can prove it. LegalZoom can’t.
We also provide 1 year of Registered Agent Services at no charge. Even if you order our basic plan (the one priced at $69.00), you will get 1 year of RA services for free. We have developed some interesting guides, like the “Day-After Check List” or “The Corporate Compliance Guide”, or “How to Create a Company Name and get State Approval in one Shot” just to name a few of the products we offer at ActiveFilings.com. LegalZoom doesn’t.
But above all, we are specialists in business formation services. Period. LegalZoom does a little of everything: divorces, wills, trademarks, incorporation, etc.
However, not everything separates us. We have some similarities too. ActiveFilings holds an A+ rating from the Better Business Bureau, as does LegalZoom and we both started almost at the same time, 9 years ago.
After having watched the interview, I know now that we have a new sales argument to share with those who ask: We don’t sell shoes!!!
Considering that LZ is much bigger than AF, perhaps we should start selling skirts… who knows!
Brian, congratulations for your new venture. We wish you the best and for those curious about the new website, here is the link: www.ShoeDazzle.com. I promise to tell my wife about it too.
Roberto Neuberger
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